Shipping info

 

Processing Time:

  • All orders placed from Sunday to Thursday will be processed within 2-3 working days upon confirmation of payment. Some items may take 6-10 days to be shipped (please check the product information page). 
  • All products are from Japan. Once we receive products from Japan, we will ship your order from Vancouver, Canada to your address. Therefore, shipping may take 2 weeks to be delivered.

 

Shipping Destinations:

  • Within Canada

 

Shipping Methods:

  • We offer standard shipping and local delivery.
  • Free Local Delivery (orders over $99.00): We will deliver your order (20km from Burquitlam, Coquitlam, BC). We will contact you via email/SMS once your order is ready! 

 

Shipping Rate:

  • We offer a FREE shipping in Canada on orders over C$180. For orders less than C$180 we provide a flat rate of C$15.99.
  • Shipping charges will be displayed at checkout before you complete your purchase.

 

Order changes or Cancellations:

  • Once an order has been placed, we are unable to make changes or cancellations. Please review your order carefully before completing your purchase!



More Shipping Info:
  • Once a parcel is picked up by carriers, we are not responsible for delays. 
  • We are not responsible for orders that are delayed, lost or misdelivered due to incomplete/incorrect address provided by the customer.

 

If you have any inquiries regarding shipping, please contact us.

Thank you!