Shipping info
Processing Time:
- All orders placed from Sunday to Thursday will be processed within 2-3 working days upon confirmation of payment. Some items may take 6-10 days to be shipped (please check the product information page).
- All products are from Japan. Once we receive products from Japan, we will ship your order from Vancouver, Canada to your address. Therefore, shipping may take 2 weeks to be delivered.
Shipping Destinations:
- Within Canada
Shipping Methods:
- We offer standard shipping and local delivery.
- Free Local Delivery (orders over $99.00): We will deliver your order (20km from Burquitlam, Coquitlam, BC). We will contact you via email/SMS once your order is ready!
Shipping Rate:
- We offer a FREE shipping in Canada on orders over C$180. For orders less than C$180 we provide a flat rate of C$15.99.
- Shipping charges will be displayed at checkout before you complete your purchase.
Order changes or Cancellations:
- Once an order has been placed, we are unable to make changes or cancellations. Please review your order carefully before completing your purchase!
More Shipping Info:
- Once a parcel is picked up by carriers, we are not responsible for delays.
- We are not responsible for orders that are delayed, lost or misdelivered due to incomplete/incorrect address provided by the customer.
If you have any inquiries regarding shipping, please contact us.
Thank you!